Warranty

At CoolWorld we understand that you deserve the best care; in store, online and after you’ve made your purchase. That’s why we’re proud to guarantee that any product you purchase from CoolWorld is covered by a manufacturer warranty. This allows us to ensure that you have peace of mind that your purchase is protected. Manufacturer warranties vary. For more info, please consult the table below.

If you experience a problem with your CoolWorld purchase, please contact our Customer Service Team via email on customercare@coolworld.com.ng or via phone on 0700 2665 96753. They’ll work with you, to get the issue resolved.

ManufacturerCategoryWarranty Details
Thermocool Refrigerators and freezers 12 months. 3 years on compressor and cabinet only. Exclusions apply.
Thermocool Air conditioners 12 months. 3 years on compressor only. Exclusions apply
Thermocool Washing machines 12 months. Exclusions apply.
Thermocool Dryers 12 months. Exclusions apply.
Thermocool Cookers 12 months. Exclusions apply.
Thermocool Microwave ovens 12 months. Exclusions apply.
Thermocool LED/3D TVs 12 months. Exclusions apply.
Thermocool Home Theatres 12 months. Exclusions apply.
Thermocool Generators 1 month for Recoil/Electric series, 3Mths or 500Hrs on Remote/ATS series
Thermocool Stabilizers 12 months. Exclusions apply.
Thermocool Water dispenser 12 months. Exclusions apply.
Moulinex Blenders 1 year
Moulinex Kettles 1 year
Moulinex Deep Fryers 1 year
Moulinex Juice Extractors 1 year
Moulinex Rice Cookers 1 year
Moulinex Toasters 1 year
Kenwood Blender 1 year
Kenwood Kettles 1 year
Kenwood Pressing Irons 1 year
Kenwood Juice Extractors 1 year
Kenwood Sandwich Makers 1 year
Kenwood Food Processors 1 year
Kenwood Microwaves 1 year
Tefal Kettles 1 year
Tefal Pressing irons 1 year
Tefal Cookware 1 year
Tefal Sandwich Makers 1 year
Tefal Steam Cookers 1 year
Rowenta Fans 1 year
Sony TVs 1 year
Sony Sound Systems 1 year
Sony DVDs 1 year
Luminous Inverters 1 year
Luminous Batteries 6 months
Bluegate UPS 1 year