After Sales Service

It doesn’t all end when you leave the store or complete your online purchase. At CoolWorld, we’re here to support you over the lifetime of your product. We offer both repairs and servicing across key categories to ensure that if something goes wrong with your product, we can help.

We’re proud to say that the brands and products we sell, are selected based on reliability and longevity. However, to ensure your peace of mind, we offer a product servicing option. We recommend regular services throughout the lifetime of your product to ensure that it’s always performing at its best.

If your product needs repairing, we offer a number of options to suit your needs; drop-off repair, in-home repair or pick-up repair for bulky products. The repair options available are dependent on the type of product. We also offer an installation service for a number of our products.

Contact our Customer Service Team via email on customercare@coolworld.com.ng or via phone on 0700 2665 96753. Our team will work out which of our repair services is right for you and schedule you the appropriate appointment.