Made Easier by Coolworld


When you have bought your product, you want to enjoy the excitement of using it as quickly as possible. To help you achieve this, we offer a hassle-free installation service on all air-conditioners and TVs to get your product safely installed.

The long term performance of a product is directly linked to its installation and so we offer an installation service to help you get the best from your product. Your peace of mind is essential to us so all installations are always performed by one of our factory-authorised technicians.


  • A survey evaluation and recommendations
  • Site selection within your chosen space and safety check of equipment
  • Performance checking once installation is complete
  • A demonstration of the product and training to ensure you get the most from your product
  • Tips on how to maintain your air conditioning unit


  • Unboxing your TV
  • Attaching the wall mounted bracket in the location of your choice
  • Fixing the TV to the wall mounted bracket ensuring it is safely attached


For more information, please contact our Customer Service Team via email on [email protected] or via phone on 0700-COOLWORLD (0700266596753)

After Sales Service

It doesn’t all end when you leave the store or complete your online purchase. At CoolWorld, we’re here to support you over the lifetime of your product. We offer both repairs and servicing across key categories to ensure that if something goes wrong with your product, we can help.

We’re proud to say that the brands and products we sell, are selected based on reliability and longevity. However, to ensure your peace of mind, we offer a product servicing option. We recommend regular services throughout the lifetime of your product to ensure that it’s always performing at its best.

If your product needs repairing, we offer a number of options to suit your needs; drop-off repair, in-home repair or pick-up repair for bulky products. The repair options available are dependent on the type of product. We also offer an installation service for a number of our products.

Contact our Customer Service Team via email on [email protected] or via phone on 0700-COOLWORLD (0700266596753)